Cocoon APK Resort & Spa

“disappointing”

The location was good, yet the staff were unprofessional, never looking at you when you spoke or smiling. My room was in a separate building and smelled bad, with a balcony overlooking a concrete wall, so I paid extra to move to a room in the main building.

Hesham·8か月前

“Hôtel en démolition horrible”

Apart from the location, I liked nothing. I gave a rating of 1 because I couldn’t give zero; we arrived with a three‑week reservation, but were told the hotel was closed for renovations. After a disagreement we were eventually accommodated, yet the green pool was closed, there was no restaurant, construction ran all day, the hotel was being demolished, housekeeping was absent, no Wi‑Fi in the room, the room was dirty and dilapidated, water was cut off for an entire day without notice, electricity was cut off for several hours without warning (no air‑conditioning with temperatures over 30 °C), which is unacceptable. No refund, no relocation, we are extremely disappointed and would not recommend this place; for the price it’s better to sleep outside.

Manon·9か月前

“I would like to inform you that I rented the property and paid the rent, but I never stayed there. I tried to contact th”

I would like to inform you that I rented the property and paid the rent, but I never stayed there. I tried to contact the owner several times without any response, and I have not received a refund or any resolution to this day. I would like to inform you that I rented the property and paid the rent, but I never stayed there. I tried to contact the owner several times without any response, and I have not received a refund or any resolution to this day

N·9か月前

The location, staff, and reception were good, but the pool was small and not very clean.

Raoul·9か月前

To get to Bangla Road we had to take a slightly farther transport, but it was still quite convenient and we were very satisfied.

Isa·9か月前