We rented the entire hotel for two days for ourselves and our guests (15 rooms). Unfortunately, the experience and service were extremely negative. Every single room had fruit left behind, some of which was already rotting when all guests checked in and attracted flies. Towels had an unpleasant odor, which is completely unacceptable for a hotel of this level. The service was especially disappointing. Even though we rented the whole hotel and hosted an important event, we felt no proper attention to guests or client orientation. For the price and the format of the rental, you expect a much higher level of cleanliness, service and attention to detail. Unfortunately, we cannot recommend this hotel for important events.
Elena1か月前