★★★★·Almaty·8.1
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そのまま書いてもOK — 「20日ごろ、3泊」
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Grand Sapphire Hotel, centrally located in Almaty, offers a full spa and wellness centre featuring a hammam, massage, and beauty treatments. Rooms include air conditioning, a fridge, desk, kettle, flat‑screen TV, and private bathroom with shower and toiletries. Complimentary Wi‑Fi, parking, and a breakfast at Azia Mama enhance the stay. Nearby Gorky Park, Zenkov’s Cathedral, and the metro station provide easy access.
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宿泊者による項目別の評価。
The bed was wonderful. The floor tiles had several cracks, the bathroom wasn’t very nice, and it didn’t feel like a four‑star hotel. The hotel management was not competent or helpful, and the very old television had no multimedia or YouTube access.
Nezir·3週間前
The location is excellent, breakfast is 3/5. The assortment for breakfast could be improved, but overall it’s a good hotel, the room is clean, tea supplies are present, and sound insulation is good.
Altynay·1か月前
The reception staff were great, but the breakfast left a lot to be desired: the kitchen crew and waiters seemed to be eating alongside the hotel guests, and the schedule for breakfast, lunch, or a break was confusing. Because the restaurant serves not only breakfast but also street visitors, dishes from previous days—tomatoes mixed with grass, wilted salads—were on the table, and the staff themselves ate. I asked for juice, but the empty glass was replaced with a three‑liter plastic bucket of mayonnaise from under the coffee machine. They poured dried‑fruit compote into a dirty glass, and for dessert I got raisins and dried figs that were hard and unpleasant. The table setup was not ideal, and I had to wait 30 minutes for the juice after the breakfast ended. It’s just a buffet, not a Michelin‑level restaurant, yet the hotel claims 4 *, and I stayed at “Renion Park,” which should have a better breakfast. The staff were unhelpful, there were no seats, and the location was required. There’s no big variety in the food, but from 7 to 10 am the staff could focus on their duties: serve clean dishes, clear tables, replenish food and drinks, keep the coffee machine running, and avoid pouring compote from a plastic bucket into a dirty glass for guests. I’m disappointed.
Dmytro·1か月前
The place is in a great spot, the room is a decent size, and the vibe feels relaxed. Nothing else to note.
Andrew·1か月前
Everything was fine overall. Check‑in and check‑out were quick, the room was spacious (depending on what you booked) and clean. I’ll mention breakfast: it was already closing at 9:30 am (they said it was until 10:00), so I ate what was left after everyone else. I suspect the selection was originally good, but at that time the menu wasn’t being updated, which I think is wrong. Also, the sound insulation isn’t great.
Roman·1か月前