Grand Slam Fishing Lodge Tulum

“Punta Allen est authentique par rapport à Tulum”

The hotel consists of bungalows that specialize in and are known for sport fishing, isolated, quiet, and calm, perfect for reading and resting inside the biosphere reserve. The village is a 10‑minute walk to the charming, simple beach, with excellent fishing restaurants and snack spots. The cost, especially for excursions, was too high (though we were there during the holiday season, so it was peak season). It’s not really suitable for swimming (crocodiles, but we’re in a reserve). The beach was littered with sargassum and plastic debris along its entire length (a widespread issue on this coast). The hotel is respectful but hands out an excessive amount of plastic water bottles every day.

Nathalie·9か月前

A nice secluded spot for those seeking rest and fishing. The experience was very disappointing. Getting to the hotel is a serious problem: the road is in extremely poor condition with 45 km of deep potholes and puddles, limiting speeds to about 20 km/h unless you have a 4x4. The 45 km from Tulum takes roughly three hours. The hotel knows this but doesn’t mention it in the description. Upon arrival, we were told the situation wouldn’t improve. The beach seemed clean at first, but a few meters beyond the hotel there was a lot of washed‑up trash and plastic. Swimming in the sea was reportedly not possible, and the pool was unusable because it looked dirty. The rooms were dated, many amenities were worn or rusted, curtains were moldy, the jacuzzi was unusable and had blood on a pillowcase, and the furniture on the veranda was old and dirty. Few activities were available, and the offered options were very expensive (e.g., a $500 excursion). We voiced our complaints during the stay, but the hotel offered no solution or compensation. In the end, we suggested a small unpaid balance as minimal compensation, which was accepted with clear reluctance and anger, without further follow‑up or service‑oriented resolution. In conclusion, given the poor accessibility, lack of maintenance, and how complaints are handled, this hotel is not worth the trip or the cost.

Lieven·10か月前

“Onbetaalbare zonsopkomst vanuit ons verblijf direct op het strand”

The drive to this remote location was very bumpy and not recommended without a 4x4. But because we made the trip, our joy grew when we saw the resort right on the beach. There were few rooms, so our stay felt very personal. The room and bathroom were very spacious, and breakfast was included. The sea view was fantastic! Every day we enjoyed an incredible sunrise that was priceless. One staff member in the breakfast area clearly had no desire to work and wouldn’t smile. The pool was dirty at arrival, the lounge pillows at the restaurant were not neatly arranged, and there was no gratitude for the tip at departure. Don’t expect a clean beach— it’s really a washed‑up trash heap. The staff can’t do anything about that, but it’s part of the experience.

Hornstra·10か月前

“Viaje muy Natural.”

The food at the hotel was spectacular and the service excellent. The rooms were perfect and very clean. Nothing… everything was perfect.

Torres·1年前

“Quite break from the hustle and bustle of Riviera Maya”

Check‑in was quick and they greeted us with welcome drinks. The room was spacious, clean, and had a big, comfortable bed; it was cleaned daily, and we got complimentary coffee and plenty of water bottles. Beach towels were provided. Breakfast offered a good variety—coffee, tea, juice, milk, bread, marmalade, yogurt, oatmeal, and menu items. The village center is a 5‑minute walk away, where you can find 3–4 restaurants. They can arrange boat trips to see the lagoon, dolphins, snorkeling, etc. The staff were attentive and friendly. The road was in terrible condition, very bumpy, full of huge holes—better to use an SUV or 4x4 if you drive. It took us 4 hours to cover 45 km from Tulum beach, so definitely go by boat! The beach was covered in grass (minor issue) and plastic (major issue) in front of the hotel and all along for kilometers. It should be cleaned like the Reserva de la Biosfera Rio Lagartos, where it’s cleaned four times and the beach is stunning.

Barbara·1年前