Holiday Inn Grand Rapids - South by IHG

“For the family to stay it’s a great value nice and clean”

Parking was close, the front desk and staff were friendly and helpful when I called with questions. The only issue was the charge for more than four wristbands, and breakfast was crowded—there wasn’t enough seating for everyone and we had to wait for food to be refilled on both days.

The location was good, but the room needed updating—better windows and a better breakfast. It felt like there were no windows because I could hear highway noise as if the room had no windows at all.

The bed was comfortable and I liked the hot tub, but the shower pressure was weak and the paint on the hot tub was peeling.

“It was mostly enjoyable and I had everything I needed.”

Our room was clean and comfortable, and breakfast offered a decent variety of options. The downside was that I could hear everything from the hallway inside my room, and the “quiet time” was not enforced; people on my floor were noisy all night long.

“Great value for money, great breakfast”

Breakfast was awesome, hot and freshly made with a variety of items. The lock on our door was a bit sticky and the keys didn’t work twice, but the front desk staff were always around and helpful. I wish there had been a dresser in the room; it was large but had no storage.