Aquila Porto Rethymno

“Great location”

Great location - on probably the best part of the beach yet an easy walk into the old town. Beach club was great - never any problem getting a sun lounger. Breakfast food was good with a reasonable selection. Staff pleasant and helpful. Parking an absolute nightmare. Dining room badly laid out - food serveries too close together - always a fight to get at food. Beds very uncomfortable

Robert·5日前

Eu solicitei quartos com vista para o mar, mas me deram com vista lateral para o mar

Rafaela·5日前

Muito bom o hotel, a refeição era ok. Eu solicitei quartos com vista para o mar, mas me deram com vista lateral para o mar

Rafaela·5日前

The location is perfect - near the beach and the Old Town, so you don’t have to choose between relaxing and exploring! Our room was quite spacious with almost all necessary facilities. The staff is super friendly, our flight was delayed and we arrived after the midnight, and the receptionist let us directly in the room and said we can complete check-in in the morning 🙏 that was super nice of him The breakfast is good, but I would not say it is a 5-star level breakfast - only few dishes were changed on daily basis Welcome pack was very nice and delicious The great thing is shopper for the beach towels, super useful. Unfortunately, I would not say that the price was reasonable, there are still many things that should be managed - the first day I asked for the iron in the room via phone, we have been waiting for 5 hours, did not get it and after the second call and next 40 minutes we finally got it - our room did not have blackout curtains, but you can’t turn off the light in the balcony and that night was awful. The next day I saw that other rooms have blackout curtains and asked the reception to manage it. We received it immediately, but shouldn’t cleaning staff check if everything is in the room? - the first cleaning was fantastic, but next days it became worse and worse. From the third day we stopped receiving hand towels, for example. Maybe the staff was hoping for more tips, I don’t know. But this is unacceptable for a 5-star hotel. - the coffee for breakfast was only instant… only instant coffee in a 5-star hotel, yes - the beach is free for hotel guests, but if you want to lay in first 2 rows you have to pay 15 euros -the spa is tiny, inner pool was unheated and cold. The gym is located in the same space as the pool, so the humidity is high, it smells chlorine and all the facilities are in rust -the entertainment is boring and held place in a small place -and many AI posters everywhere

Aleksandra·1週間前

Excellent location and facilities (except for parking). There is no parking at the hotel. There is a parking place in the marina, but it was hard to find a place for free or even with payment in a few days (and I was at the end of September; I assume that in peak season it is even harder to find a place)

Traian·2週間前