“Prima huis maar te duur voor wat je krijgt”
A tidy place, clean, looks good at first glance, but there were a few annoying issues that popped up after a day of staying. The exhaust hood didn’t work, so the whole house kept smelling like food, and the oven in the kitchen was also non‑functional. That was a problem because we were a family of five and I wanted to use the oven more, yet the pans that were provided were too small to cook for everyone. There were also several minor things that I normally wouldn’t complain about, but for the price you pay, those should be fine. Many lights didn’t work, the bathroom floor was broken, there was little dishware, and the pans were too small. After a day I contacted them about the oven and exhaust hood, because we were still staying for another five days and I thought it would be good to fix it. I got an immediate reply that they would forward it to the local team, but during my stay I heard nothing more and nothing was arranged or fixed. I emailed again during my stay, no response. When I got home I reached out again and they said they would first check how we left the place after checkout, then get back to me. We’re now more than two weeks later, I think I’ve reached out six times from the beginning and nothing has been done or arranged. Our stay was fine, but for the money you spend, there were too many things that were wrong, untidy, or poorly managed. I gave them several chances to fix this (even before writing this review), but unfortunately nothing has been done… sad.
Kirsten·5か月前