“Extremely disappointing stay with poor rooms, no breakfast despite being included, repeated room changes, and an electri”
The stay was a complete letdown. We were promised breakfast in the listing, yet we were charged extra and no breakfast was offered upon arrival—misleading and unacceptable. Our first room had a broken AC, forcing a change, but the new room lost power around 2:00 AM, making the night unbearable. When we called at 5:30 AM, the staff suggested another room change instead of fixing the outage, adding to the inconvenience after already moving once. The overall service, room quality, basic facilities, and management fell far below expectations, with problems piling up throughout the visit. The location offers almost no nearby hotels, limiting options if issues arise. I would not recommend this place and advise double‑checking the “breakfast included” claim directly with the hotel.
Giri2か月前