“Overall, a very comfortable and well-run place with excellent standards of cleanliness, service and safety. We would hap”
We had a truly pleasant stay and were especially impressed by how clean and well maintained the hotel was; everything felt fresh, comfortable, and thoughtfully cared for throughout our visit. The service was equally wonderful—the staff, especially Masi, were warm, attentive, and always ready to help whenever we needed anything. We also felt very safe and secure during our time at the hotel, which gave us great peace of mind and made the stay even more relaxing. We did experience a power outage one night in Camps Bay, which was a little inconvenient (the hotel does have a backup generator that lasted a couple of hours!). We also noticed a recent change in staff/chef, and unfortunately this meant that some breakfast items were unavailable during our stay; hopefully this is just a temporary transition as the new team settles in.
Georgiana·1か月前