I was shocked when the hotel cancelled my confirmed booking on the day of arrival, right after I had already reached Salento. The lack of responsibility toward guests is a common practice here, as I discovered from other comments.
Adrianna6か月前
Salento·5.7
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そのまま書いてもOK — 「20日ごろ、3泊」
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Paisaje Andino Salento, a country house in Salento, offers sun‑lit terraces, a garden, and an open‑air bath. Private check‑in/out, 24‑hour front desk, shuttle, and free Wi‑Fi keep guests connected. Rooms feature balconies overlooking gardens, mountains, or rivers. Nearby, 36 km from Matecaña Airport, 31 km to Pereira Botanical Garden, 32 km to Art Museum. Outdoor fireplace, picnic area, live music, yoga, hiking, cycling.
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宿泊者による項目別の評価。
I was shocked when the hotel cancelled my confirmed booking on the day of arrival, right after I had already reached Salento. The lack of responsibility toward guests is a common practice here, as I discovered from other comments.
Adrianna·6か月前
The surrounding nature was lovely, but the service left a lot to be desired. They charged me for using the washing machine and expected me to clean the room myself, which felt wrong for my first vacation at a hotel. The receptionist even told my daughter that she shouldn’t talk to other guests, as if she had some special authority.
Perdomo·9か月前
The place was very pretty and located in a quiet spot, making it a great stay.
Angie·11か月前
The view from the room was amazing and we were surrounded by nature, but there was no mirror in the bathroom.
Daniela·1年前
They cancelled my reservation after I informed them I would arrive late at night; I was only 15 minutes from the hotel when they refunded me, leaving me and my family and our dogs stranded at 11 pm on a Saturday.
Marcela·1年前