Hotel garni Vogelsang

Everything is great.

Aliefendic·6日前

“Gutes Preis-Leistungs-Verhältnis und freundlicher Service Das Hotel überzeugt durch ein sehr gutes”

The hotel offers excellent value for money. The breakfast was fresh and tasty, and the staff were very friendly and helpful. Overall a pleasant stay – I’ll definitely come back.

Svetlana·2週間前

“Angenehmer Aufenthalt – ruhige Umgebung – empfehlenswert”

The Vogelsang operates as a breakfast‑only guesthouse with a self‑service front desk. A key with our name was tucked into an envelope at reception for us. Our ground‑floor room was spotless and came with a sofa, table, large wardrobe and TV. Parking is free in the underground lot; the spots in front of the building are not for guests. Breakfast was plentiful and decent, though it lacked highlights like scrambled eggs. The staff at breakfast were very friendly and attentive. The location is convenient, in the centre and about a ten‑minute walk to Europa‑Therme. A downside is the ground floor’s noise level – a tip: if you stay on the ground floor, definitely close the extra door between the bathroom/entrance and the bedroom, otherwise you’ll hear all the conversations at reception early in the morning.

Josef·3週間前

“Mein Wochenende”

I especially want to highlight the lady who worked at breakfast; she was very friendly, polite, and attentive, and we felt very comfortable and were really satisfied with her. Good morning, we booked a room with a terrace. I deliberately chose that room because the terrace was important to me, and there was a price difference that I accepted and paid accordingly. Upon arrival we were given the key as agreed, but we were assigned a room on a different floor with a balcony instead of the booked terrace. The next day we asked the reception why we received a different room. We were told that the computer had assigned the room that way. I don’t think that’s the point. It’s not about whether a balcony is worse or a terrace is better. The problem is that when you book a specific room or room type and pay for it, you expect to get exactly what you booked. The computer doesn’t randomly decide which room you get. You consciously choose a room based on photos and description that matches your expectations. That’s what I did. I was very disappointed when we received a completely different room. The weather during our stay was very nice, and I was looking forward to sitting on the terrace. That’s why I chose that room. I would like you to explain how this change happened and why we didn’t receive the room we booked. For the future, I would really hope that this doesn’t happen again.

Svetlana·1か月前

“Super sehr schöner Aufenthalt”

Everything fit perfectly, no complaints at all.

Erwin·1か月前