Hotel del Bosque

The park was nice. The room’s sheets were stained and the toilet towels weren’t clean.

Frederique·1か月前

The mountain setting was very pleasant, but the air‑conditioning didn’t work well.

Da·3か月前

The owners really try to keep their business running, but the value for money is lacking.

Dany·4か月前

“Cucarachas en el baño por instalación mal cuidada. Entorno natural 10 y encanto del personal.”

The restaurant and reception staff were excellent and charming, and we liked the natural setting with its natural pools, restaurant games, and the “artificial” pool. However, the room maintenance was awful—cleanliness and upkeep were poor. The biggest issue was the bathroom: the shower tap was loose and there were holes in the tiles, creating a nest of cockroaches and constant dampness (no ventilation). If the bathroom had been maintained, it would have been acceptable. We understand that being in nature means occasional insects, but cockroaches in a poorly maintained bathroom are unacceptable. We couldn’t sleep peacefully any night because of this. The price doesn’t justify the lack of a healthy living space; at minimum, the bathroom should be free of cockroach nests. We’re sorry to have to mention this, but it was so unpleasant that we felt it necessary to improve it for future guests.

Laura·5か月前

“Buen costo/beneficio.”

The forest and the river were beautiful, but the water pressure was low.

Mario·5か月前