Spark by Hilton Amarillo West Medical Center

The bed was comfy and the room stayed spotless, but I found no clock or alarm, no microwave, and the relaxing chair was sparse. The bathtub had caulking that looked moldy.

Buschmann·2週間前

“What a horrible night”

The location is good, close to many restaurants and businesses. I was upset by the front desk’s unprofessionalism when I raised a cleaning issue—she was rude and the manager didn’t help. I don’t recommend this hotel.

Sarah·3週間前

“I love staying here!”

I snagged a beautiful room through a third‑party at a price we could afford. As seniors on a tight budget, we only stayed for a doctor’s appointment. The front desk lady was not very friendly at checkout; she had just started. Later, when I tried to pay for a fridge purchase, no one was there and I had to wait again, and she was still not that friendly.

Rhonda·3週間前

“Major didappontment”

It’s near the medical center and the beds and pillows are comfortable. I moved my reservation one day forward, but the hotel said it hadn’t been moved, charged me a no‑show, released the room, then agreed to credit the cancellation fee. I had to rebook and pay up front, and it took a few days for the money to settle. The pool/spa has been closed for two years. In my room there’s no microwave; the front desk says they’re asking management to replace them but nothing has happened, though there’s one in the snack area for community use. The next morning I woke to no soundproofing between my room and the pantry we were assigned to, with banging cabinets and utensils every morning. Staff seemed unhappy and only mildly polite. Overall, a disappointment. Why pay higher rates for subpar amenities?

Ron·4週間前

“Not as nice as the Spark in Tucson.”

Very clean! The only downside was that the electric front doors were noisy when opening and closing above our room.

Gordon·1か月前