Holiday Inn University Area Charlottesville by IHG

The staff were very nice and welcoming, ready to help, but the bathrooms and rooms need some updates, the sheets had a strange smell, the breakfast area was in rough shape, and the price was still high compared to other hotels offering breakfast.

Valeria·1週間前

The room was spacious, the customer service was excellent, and everything was very clean.

Carolyn·2週間前

“Amazing”

The rooms were very spacious with blackout curtains, which was almost necessary because of the bright lights, and they were quieter than many other hotels, but the bath had a clogged drain that wouldn’t drain.

Elizabeth·4週間前

“Adequate, but not special.”

The place was clean, the staff helpful, and breakfast good, but there was no decaf coffee. It’s an old hotel with thin walls and lightweight doors; the toilet paper holder fell off the wall. Overall it needs a refresh.

Susan·1か月前

“Good hotel but like so many businesses staffing is sub par. Person on staff was kind and courteous.”

I checked in at 9:30 pm and the front desk was nowhere to be found. I wandered through the lobby, conference rooms, kitchen, and service hallway, but no one was there. I even knocked on an office door. After about 20 minutes, someone finally came out and said, “Don’t be mad, it’s only me here.” She also mentioned that Holiday Inn had just discontinued their complimentary breakfast last week. It wasn’t a great way to end the day. Luckily the room was quiet and the bed comfortable.

Heide·1か月前