The Cosy Hill

The property is very large, well equipped, comfortable, and clean. On the 22nd of September, while we were already in Belgium/Netherlands, we received a message from the owner asking for a security deposit and bedding. I didn’t respond to that message but forwarded it to the host. The day before we arrived, the owner’s mother contacted me and asked if we wanted bedding. No further mention of the €250 refundable deposit was made. We used our own sleeping bags for the two nights at the property; the mother said they could supply duvets if needed, which might have been a miscommunication between mother and son. The mother was very helpful. The host’s message read: “Dear guests, thank you for your reservation! We wish you a pleasant stay here in the Westhoek and at Cosy Hill. Please read the practical arrangements carefully, which you will find on the table. I would also like to inform you of the following: regarding bed and bath linen, this is not included. Please bring your own bed linen. Please note: strictly one fitted sheet, duvet cover, and pillowcase per person. There are three double beds (2x 160/200, 1x 140/200) and the other beds are single (90/200). Each bed is equipped by us with a mattress protector and pillow protector (please leave these on). You also need to bring your own bath and kitchen linen. Furthermore, there is a deposit which we ask you to arrange directly with us in advance: please transfer 250 EUR to our account number (deleted account number for owners security) in the name of (deleted name for owners anonymity). This will be refunded at the end of the week following your stay. Thank you for your understanding and kind regards.”

Mark·3週間前

The location is good, but it’s disappointing that there’s no coffee or tea available in the evening, and no coffee in the morning. We missed that. The mattress could be better. There’s no lighting in the garden, so pouring a glass of wine after dinner in Poperinge felt like a gamble in the dark. The outdoor facilities need improvement.

Chris·2か月前

The house is roomy and practical, and its location is perfect because it’s very quiet. The only drawback was low water pressure caused by a problem with the water supply network.

Marie·2か月前

If the messages reach the landlord, communication is quick; it’s a beautiful and quiet place with plenty of space. There’s no water in the mornings, the website has no interior photos which makes me feel uncertain about the location, and there’s no information about facilities on the site—everything has to be asked about.

Lut·2か月前

“bij mij eerder rampzalig, maar er is potentieel”

I stayed on the 1st floor (there are also 2 rented spaces on the ground floor), it was very spacious, suitable for a family, and had many amenities (living room, kitchen, even 2 bathrooms). The reception and communication went completely wrong for me (apparently the owner was abroad and his mother had to handle it), so I waited more than an hour in the heat with no one to help, even though there were two phone numbers on a note that I repeatedly tried to text and call. There’s nothing nearby—no shops or restaurants—so you always need a car (at least 5 or 10 km). The metal exterior stairs were okay for me, but should be mentioned for people with a stroller; during the heatwave the attic space isn’t suitable, and the fly screens are a real hassle.

Michael·2か月前