Nice rooms. The hotel itself was fine, but the address listed during booking was incorrect.
Murielle1週間前
少々お待ちください…
★★★·Lucknow·5.9
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そのまま入力してもOK： 「20日ごろ、3泊」
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Hotel Heera Grand in Lucknow offers family rooms with air-conditioning, work desks, free toiletries, showers, TVs, soundproofing, and electric kettles, plus tea and coffee makers. The family-friendly restaurant serves halal and vegetarian Indian cuisine with brunch, lunch, dinner, and high tea options. The hotel features a 24-hour front desk, room service, and free parking, with KD Singh Stadium and Lucknow University nearby.
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宿泊者による項目別の評価です。
Nice rooms. The hotel itself was fine, but the address listed during booking was incorrect.
Murielle·1週間前
Out of all the hotels we stayed at in India, this one was by far the best. It's located on a quiet street, and the cleanliness was top-notch. The only thing that needed attention was the grout in the bathroom, but overall, it was a great experience. However, we were puzzled by the fact that we had to wait for over 30 minutes to get our passports back, even though we could have taken photos of them.
Oliver·11か月前
The staff here left a lot to be desired. They seemed uninterested in helping with any issues that came up. The hotel itself was fine, but the service was a major letdown.
Mishra·11か月前
My stay was marred by a series of annoying incidents. Before check-in, I was bombarded with WhatsApp messages in the middle of the night and throughout the day. After checking in, I received an email asking why I hadn't checked in yet. To make matters worse, the hotel failed to provide warm water, and I was downgraded to a smaller room without any compensation. The reception staff were arrogant, and the hotel's insistence on bar payment was like something out of the Middle Ages.
Torsten·11か月前
I was pleasantly surprised by the helpful staff and great location of this hotel. The staff went out of their way to assist with any questions or problems I had, and the location was perfect for exploring the area.
Annusri·1年前