“Pésimo servicio de recepción”
I’ve stayed there before and had reasons to return, but this time the reception staff were visibly annoyed because we arrived late; they seemed unwilling to help at that hour. When I got to my room, it only had one bed. I requested a change because I was traveling with my son and was prepared to pay the difference, but they refused, citing reservation policies, even though the room was empty. The customer service was terrible.
Olivia1か月前