I was deeply disappointed with the room conditions and the front desk service. The room, bedding, and shared bathrooms were unclean and overall in terrible condition, as if the property wasn’t being managed at all. At check‑in, the front desk staff—a woman in her 30s with brown skin—assumed I was staying alone, never checked our reservation details that were clearly for two guests, and didn’t ask how many people were in our group. When I was about to leave, she suddenly asked if I had a companion and requested the other guest’s ID. While checking IDs is normal, the confusion and unnecessary delay were caused by her failure to verify the booking from the start. She never apologized for the delay, and when she finally handed over the keys she was silent—no simple “Here you go,” “Thank you,” or “Sorry for the wait.” Her visible annoyance and projecting frustration onto guests is unacceptable for someone in hospitality. A simple question at the start could have avoided all this friction, but her poor attitude left a very negative impression. I strongly recommend avoiding this place.
Kibeom·3週間前