Good location and facilities, but they charged me a $50 deposit that they promised to refund in 5 days; 12 days have passed and nothing has been returned.
Atilano2週間前
★★★★·Skokie·7.0
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そのまま入力してもOK: 「20日ごろ、3泊」
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The Holiday Inn Chicago North Shore, located in Skokie, IL, features an expansive indoor pool, hot tub, and on-site restaurant. Guest rooms offer free WiFi, 36-inch TVs, microwaves, and coffee makers. A 24-hour fitness centre, business centre, and snack shop are available. The Skokie Swift train station is 2 miles away, and O’Hare International Airport is a 15-minute drive.
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宿泊者による項目別の評価です。
Good location and facilities, but they charged me a $50 deposit that they promised to refund in 5 days; 12 days have passed and nothing has been returned.
Atilano·2週間前
The spot is right where you’d want to be, so easy to get around.
Marilyn·3週間前
The breakfast was decent, though after ten nights it felt repetitive—no veggies, no natural yogurt, but everything else was there: whole‑grain toast, oatmeal, whole‑grain flakes, fresh fruit, egg dish, pancakes, etc. The staff were friendly, especially the lady at breakfast, and the hotel felt like a bright spot. Plastic utensils were supplied along with plates and metal cutlery, so it wasn’t a four‑star European standard, but it was fine. Parking was free, and towels were changed daily. Beware! The place was a massive misrepresentation and uninhabitable—no recommendation. Rating: 1 / 10 stars. The stay was a pure ordeal. We booked ten nights at the Holiday Inn Chicago North Shore and it turned out to be a complete disappointment and deception: no outside window—just a glass wall facing a dark, closed interior corridor/atrium, no ventilation or daylight. Extreme noise and vibration: the ventilation system ran 24/7, and the vibrations hit the bed, making sleep impossible. The hotel bar also caused nighttime disturbances, so we slept with earplugs for ten nights. The whirlpool was filthy, awful, and only usable after 9 am. Hygiene and defects: mold in the bathroom, limescale‑covered fixtures, dust layers, and days of abandoned trash on the hallway. Broken amenities: stiff doors (a safety risk) and non‑functional equipment in the fitness area—no ergometer. Customer service and management were lacking: the hotel management stubbornly refused any room change or paid upgrade on site, dismissed the issue in chat for days, and offered only a laughable $42 credit at the end. The case is now with the credit card company for a full chargeback under “Services Not As Described.” Absolutely not recommended!
Thomas·3週間前
The room didn’t have enough toilet paper or towels; I asked for more via text and never got any, and when I went to the front desk I still didn’t receive anything.
Abel·4週間前
Staff is all friendly and welcoming
Nahrein·1か月前