★★★·Medan·7.9
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そのまま書いてもOK — 「20日ごろ、3泊」
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The Quadrant Hotel KNO in Medan offers family rooms with air-conditioning, private bathrooms, and free WiFi, featuring work desks, TVs, and free toiletries. The hotel serves Indonesian cuisine at its traditional and modern restaurant, offering halal, vegetarian, vegan, and gluten-free options, along with a bar for evening drinks. It features a garden, airport shuttle, 24-hour front desk, electric vehicle charging, and paid parking, located 6 km from Kualanamu International Airport.
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宿泊者による項目別の評価。
Being near the airport was great, but the room was so tiny that there was no room for suitcases, it felt very confined, the bathroom was extremely small, and there was no hot water.
Judith·3週間前
The rooms were good for a transit trip, but the surroundings aren’t very pleasant; it’s fine for a layover.
Miriam·1か月前
The service at arrival and departure was good, but the roof terrace was useless and no staff were there. The room was too small for two people and the air‑con was annoying. Breakfast was mediocre.
Pieter·1か月前
I didn’t like much about the property except its proximity to KNO airport and the complimentary toothbrush/toothpaste in the room. I only stayed because the two transit hotels I wanted were booked out due to flight cancellations. I had to ask for fresh sheets because the ones I got were dirty with brown stains, but the staff apologized and replaced them immediately. The room was tiny. The restaurant offered limited food choices, and I paid 100,000 for a buffet breakfast that was basically just rice, noodles, toast, and egg. The bathroom had mold on the window sill. There’s nothing around the location; only a few free airport shuttle times were offered, and anything outside those times cost 50,000.
Tanelle·1か月前
I was pleased to find the hotel close to the airport and its shuttle, with good nearby restaurants and a surprisingly well-stocked small supermarket for its size. However, the staff felt very inflexible and sometimes unprofessional; they were not very helpful, especially with luggage, and I often saw employees sitting, playing, or even sleeping in the lobby instead of attending to guests, which made the place look unprofessional. A major issue was an ant infestation in my room, which I found completely unacceptable. The check‑in process was also a major disappointment: the policy that rooms can only be occupied after 14 pm was enforced rigidly with no exceptions. Even when I arrived at 3 or 4 am after a long trip, exhausted and offering to pay extra for early check‑in, I was met with a flat “no, not possible.” I received no reasonable explanation beyond “that’s the rule.” While I understand fixed check‑in times, I expected at least an attempt to find a solution, as is common in many hotels worldwide. Instead, the response was a categorical denial without any effort to accommodate me. Overall, the service felt customer‑unfriendly, very inflexible, and partially unprofessional, which is unacceptable for a hotel.
Kamal·1か月前