The location is perfect. The host was extremely unfriendly. I had already sent a precise arrival time, yet no one was there. No information, no message, no communication. The stated check‑in time was also wrong. I had to call several times just to get room details and a key. The Achenseecard, which was supposed to be included, was missing, so I couldn’t get a lift discount. On the second day check‑in was again not immediate; we had to hand over our ID before breakfast, but registration was still pending, the host wasn’t present, she called, we waited, and we could only leave at 10:00 am to hike. The bathroom was very old, the towels smelled musty. Breakfast was all pre‑portion‑ed: 2 slices of ham, a miniature cake piece for two people, 2 tsp cottage cheese, 4 very thin cucumber slices, etc. There was no kettle, no cosmetic wipes, no safe. No welcome, you have to call yourself! On departure we received an invoice but no payment confirmation for cash (a surcharge is applied for card payments). We have never experienced such an unfriendly host before.
Priska·1か月前