Lizbon South Bed

I was traveling for work to Barreiro and had booked a room at Lisbon South Bed through Booking, paying €108. When I arrived, I discovered it was actually a hostel – Lisbon South Bed Hostel – not a hotel. The noise level was excessive, making it impossible to rest. I asked for a refund because the booking didn’t match what I found, but it was denied. I booked and paid for a hotel room, not a hostel, and I want my money back because I was misled. After the refund was refused, I felt compelled to file a complaint.

Extravagantexemplo·2週間前

“apenas satisfatoria”

The location was good. The hostel was very cramped, the breakfast was weak, and the room was small.

Luiz·2週間前

“Suficiente para uma noite tranquila”

The location, the enveloping silence, and the nearby parking were positives. The breakfast was quite pleasant. I noticed a sewage smell when I entered the room and couldn’t tell if it came from the shower area, the toilet, or the sink.

Abegão·2週間前

“Todo perfecto.”

Everything was very good, comfortable, and very clean. The only thing that could be improved is having the room cleaned daily and providing slightly newer towels.

Maria·3週間前

“Excelente”

I liked the location and found the room pretty comfortable, the breakfast was excellent and the staff were very attentive throughout. I didn’t have time to try the pool but it looked promising. It would help a lot to have a hair dryer in the room, and the space to get into the shower area felt a bit cramped.

Mario·3週間前