Punto Panamericano

“Pésima”

There was no service; they didn’t give me access and the staff were rude.

Guzman·8か月前

“Horrible, BEWARE !! Dirtyyyyy listen to the reviews”

1. No entertainment service at all: no wifi, no electronic devices such as TV or air conditioners. 2 No cleaning services even after they claimed someone was going to show up. 3. Infested by cockroaches 4. No toilet papers, trash cans, trash service. 5. rude service from the front except the older security was very friendly the other one that is younger was very very rude. 6. All week the side neighbors and upstairs neighbors were extremely noisy be prepared to not even sleep at all sooo many young adults making extremely loud noises. 7. The room is used as a warehouse as well be prepared to be bothered to get things from the closet. Location was okay but I truly do not recommend it to anyone especially for the price!!. I do not recommend anyone to stay here at all. Overpriced and very dirty, noisy and no WiFi service

Abel·9か月前

The place was very pleasant, but some of the security staff were rude.

Rosales·9か月前

“Baño infestado de cucarachas”

The location is good, but I am extremely dissatisfied with their service. First, the facial recognition access doesn’t work; I had to rely on the doorman for every entry and exit, and no key card was provided as mentioned in their email. The loft is pretty and well‑located, yet the following problems ruin it: the facial towel was not properly washed and had makeup stains from a previous guest; there is moisture on the wall behind the bed headboard; one of the hangers is incomplete with a loose screw that could be dangerous; there were mosquitoes in the room, and the bathroom was infested with cockroaches—one small on day one and a larger one on day two, as shown in the attached photo. The cockroaches come out from behind the toilet and walk right where you put the towels to dry yourself. I am appalled. I had to wash all my clothes and belongings immediately upon returning home. It is outrageous and bold for them to charge a security deposit for potential damages when there are so many defects and terrible service. I expect that charge not to be processed under these circumstances and I want an explanation of their shortcomings. I have never had such a horrible experience in all my years staying in hotels and Airbnbs. I sent a WhatsApp message to the contact on the Tribu website to file this report, but I never received a response.

Mariana·10か月前

“Pésimo lugar y cobros ocultos”

I didn’t like anything. Additional charges appeared in an external app: they added a damage insurance fee, another fee for bringing a pet, and they forced you to buy pet damage insurance. The whole room smelled of dampness, the walls were full of that and salt crust. A filthy place.

Moisés·1年前