“Horrible”
I discovered a half that wasn’t mine in the room, the air conditioner wouldn’t cool, and the sheets were dirty. The experience was bad.
Alejandro4日前
少々お待ちください…
★★★·Cartagena·8.3
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そのまま書いてもOK — 「20日ごろ、3泊」
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Hotel CastilloMar, a boutique property in Cartagena de Indias, offers spacious family rooms with private bathrooms, air‑conditioning, free WiFi, and tiled floors. Guests enjoy a sun terrace, garden, bar, film nights, walking tours, lounge, games room, and outdoor seating. Located just a 4‑minute walk from Castillogrande Beach and 9 km from Rafael Núñez Airport, it delivers attentive service and convenience.
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宿泊者による項目別の評価。
I discovered a half that wasn’t mine in the room, the air conditioner wouldn’t cool, and the sheets were dirty. The experience was bad.
Alejandro·4日前
The place is in a quiet area, close to the center and various beach spots, all within a 10‑minute walk. Even though it’s near busy spots, it feels like a residential, safe, and calm spot. Room cleanliness was a bit lacking; there were remnants from previous guests.
Cynthia·5日前
Everything was generally good: there’s a coffee station, a great location, and the facilities are in good shape. Nothing was wrong; everything worked fine.
Jammy·1週間前
I booked on a recommendation, but when I arrived exhausted from a flight in the early morning, no one answered the phone. I had to find another place that night, 14 October, and was left stranded on the street as a tourist. I only received one message demanding pre‑payment, and it felt like a robbery. I always pay via Booking with my credit card.
Diana·1週間前
Buena ubicación, el cuarto moderno, muy bueno. No cumplieron lo que en Booking ofrecen, de que se tiene 24 horas para hacer el pago, llegue a las 7.30 p.m y me habían cancelado la reserva, a pesar de que mi hija había confirmado por teléfono que yo si llegaba, que estaba viajando. Finalmente me dieron otra habitación, con cambio al otro día, y ese día me dijeron que no tenía habitación de 1 a 3 pm, después de mucho desgaste, si me dieron habitación todo el día. La primera habitación cómoda aunque con decoracion muy vieja, la habitación del día siguiente, muuy buena, hermosa. El hotel está bien, solo que muy mal administrado, personal no preparado en buen turismo (lío para que me diera jabón); aunque una señora Patricia salvó mi instancia
Maria·1週間前