Four Points by Sheraton Mall of America Minneapolis Airport

“Did not stay and did not get refunded”

The location was fine. The smell was bad.

Brian·2か月前

The place was quiet and easy to reach, and the bed looked clean. I booked the room just for the whirlpool, but when I filled the tub I saw a layer of random particles on the surface—really disgusting.

Fryman·3か月前

“It was good until they kept everything with no explanation as to why”

I noted that the hotel was worth mentioning. However, they kept my security deposit even though housekeeping was simply doing their job.

William·3か月前

“Wouldn't stay again sorry”

Location. Quiet until kids showed up. Staff were kind. They wouldn't give me a receipt said I needed to get it from the third party. I was penalized for using the third party. Extra charges and breakfast was not free. My first room was leaking from AC unit so much that a 5x5 area of carpet was wet when I arrived. 2nd room the fridge defrosted even though it was plugged in and high setting, used all my bath towels to clean up the floor. Ceiling was.leakimg.above the bar where I sat for dinner. Only one person running the desk and one person running the bar and restaurant during evening busy times. The amenities online didn't match what they actually had

Amy·4か月前

“Graduation”

It was close to the highway and I couldn't hear the traffic from the hotel. While ironing, a wall outlet was almost coming out of the wall, and there were hairs on the shower wall when I stepped in.

David·4か月前