We tried to check in, but we were told the hotel was overbooked, so we couldn't stay there and had to find another place to sleep.
There51週間前
少々お待ちください…
★★★·Almaty·7.5
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そのまま書いてもOK — 「20日ごろ、3泊」
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KAIER Hotel in Almaty offers air‑conditioned rooms with private bathrooms, TVs, electric kettles, and free Wi‑Fi. Guests enjoy a bar, coffee shop, outdoor play area, waterpark, child‑friendly buffet, and complimentary on‑site parking. The 24‑hour front desk, concierge, and daily housekeeping enhance service. Located 19 km from the airport, it sits near Kasteev State Museum (3 km) and Almaty Central Stadium (3.3 km).
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宿泊者による項目別の評価。
We tried to check in, but we were told the hotel was overbooked, so we couldn't stay there and had to find another place to sleep.
There5·1週間前
There was nothing good to say. The service was horrible; no one spoke English or tried to help. They claimed they had run out of water, and only after 30 minutes of bargaining did they go fetch some. The bed sheets were dirty and the room had no insulation, so I could hear everything in the corridor. I asked ten days before arrival if I could get breakfast in a take‑away box because I had to leave early, and they said it was fine. I reminded them at check‑in, they confirmed again, but the next morning nothing was prepared and I was left without food for my road trip even though I had paid for breakfast.
Julia·2週間前
The staff were polite, the location was very convenient, and the room was quite cozy.
Чая·3週間前
The hotel cancelled my reservation, so I had to look for another one overnight.
Assel·3週間前
Everything was good, the price matched the stated conditions and requirements. Great, keep working like this!
Artur·1か月前