“Mal servicio”
The staff were helpful, yet the hot‑water service was not delivered, and the rooms were narrow with no windows or balconies.
Juan5日前
★★★★·Bucaramanga·8.5
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そのまま書いてもOK — 「20日ごろ、3泊」
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Hotel Roseliere Bucaramanga, situated 18 km from Palonegro International Airport, offers family rooms with air‑conditioning, private bathrooms, work desks, free toiletries, and minibars. Guests enjoy a rooftop pool, spa, sun terrace, fitness center, hot tub, and pool bar. The on‑site restaurant serves American and Latin American dishes, while breakfast features continental, American, and buffet selections.
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宿泊者による項目別の評価。
The staff were helpful, yet the hot‑water service was not delivered, and the rooms were narrow with no windows or balconies.
Juan·5日前
Everything was excellent, comfortable, with great service and parking; everything matched what was promised.
Marlon·6日前
The staff are outstanding, always eager to help guests and solve concerns, making a real difference at this hotel. However, over the weekend the team seemed overworked, especially maintenance, and the elevator had some issues or required checks in the room; they offered to change rooms as an alternative solution.
María·2週間前
Excellent, everything was very good.
Mathiun·3週間前
The location is great and the staff are always attentive at all times.
Virginia·4週間前