The hotel’s location is perfect for walking around Naples and for taking train trips to the surrounding areas, and the staff were friendly.
Jana2週間前
★★★★·Naples·8.2
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そのまま書いてもOK — 「20日ごろ、3泊」
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Hotel San Michele offers air‑conditioned family rooms with private bathrooms, city views, work desks, minibars and soundproofing. Guests enjoy a sun terrace, bar, free Wi‑Fi, solarium, outdoor seating and bike hire. Situated under 1 km from Naples Central Train Station, an 8‑minute walk to San Gregorio Armeno, and close to the Cathedral and Piazza Bellini, it provides excellent transport links and highly praised service.
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宿泊者による項目別の評価。
The hotel’s location is perfect for walking around Naples and for taking train trips to the surrounding areas, and the staff were friendly.
Jana·2週間前
The rooms are large.
Christiane·2週間前
On our first night (September 20), the entire hotel went completely dark. When we came back around 7:00 PM with our toddlers, there was no electricity. The blackout lasted four hours until power returned at 11:00 PM. During that time we had no lights, no power, and no access to basic facilities, so we couldn’t bathe or put the kids to bed. The situation was made worse by the hotel’s handling of it: they gave no proactive updates or information, and guests had to keep walking down to reception to ask for answers, only to be told repeatedly that it would be fixed “soon.” After power was back, management didn’t reach out to explain or apologize. The next day we asked reception for a partial refund for the ruined first night, but they refused and offered only a free breakfast, which is totally inadequate when we paid €778.50 for a functional 4‑star experience.
Andrey·3週間前
The hotel is very well situated in the historic centre, and the staff were very friendly.
Thomas·3週間前
The location and breakfast were good, but the facilities, reception, and furnishings were lacking; it really isn’t a true four‑star hotel.
Eli·3週間前