THE LOG CABIN HOSTEL 3 Bays 211

“Don't bother, you will regret it!”

A total scam… we booked a log cabin three months ahead and were sent a message three days before arrival that we didn’t see, asking us to cancel. When we got there the “cabin” was unavailable and we were offered a garden shed with a bed instead. It was boiling hot inside, and we were told to use a communal kitchen in the house and not touch anyone else’s food! The place was in the middle of a housing estate, with a park across a road blocked by a high fence. It seemed to be a multi‑occupancy house with loud barking dogs. We refused to stay, but the owner wouldn’t refund us, claiming she had asked us to cancel when we booked, which is simply untrue. Shame that they allowed guests to stay on their books. Customer service was hard to reach, unhelpful, and offered us £21 compensation, so we’re still £80 out of pocket. Everything was misrepresented, the property and location were wrong, and the staff were extremely unhelpful.

Christina·1年前

“Though the initial reviews that I read were a little off putting the place is perfectly fine.”

The room was clean, tidy and well‑ventilated. The bed was comfortable, though it was a hot night so I slept on top of the duvet. Coffee and tea were available with a kettle if I wanted a cup, but I would have preferred a bottle of still water instead. Breakfast was sufficient and healthy. Unfortunately there was only one bathroom, which I needed to use at night because of a poor bladder, and it was located in the house and shared. Locking and unlocking the doors was difficult as I wasn’t familiar with the mechanism and no one showed me how it worked.

Mo·1年前

We never actually stayed because the place was already smelling bad even though the front door was wide open. The carpet was scruffy and nowhere near what the pictures promised. The key didn’t have a room number on it, so we couldn’t even find our room. We left and found a travel lodge instead. Unless you’re a student who doesn’t care about the condition, this isn’t for you.

Debra·1年前

“Good value, clean, nice room, lovely breakfast”

The breakfast was English‑style with hot rolls, continental choices, and cereal, plus a fridge, desk, and coffee‑making facilities in the room. The building looked like a 1940s or 1950s house with period details, and mine had a view across to the park and a fireplace, plain white sheets, and modern décor, so I slept well. I paid £38.25 mid‑week in March, breakfast included, which was good value. The shower was large and modern. I had no trouble finding street parking. The place was clean and the staff were reachable by messaging in the evening to sort out minor issues I had. I would stay again, so there wasn’t much I didn’t like. I’m allergic to cats, so I brought antihistamines because there was a very beautiful cat around. Make sure you read the emails before arriving because you’ll need the one with instructions to find the property, the key code, and house number—it’s in a residential area with no SpaBar signage. After that, I rang the property and got an immediate answer and directions, and I just rang the doorbell to get in, so it wasn’t a problem; I just should have checked my emails.

Georgina·1年前