The experience was terrible: I started by explaining how I entered the property, spent money just to greet the staff, and had chosen a place with a good price‑to‑pool ratio so I wouldn’t have to stay near the sea. After paying, I was told only when I arrived that the open‑air pool was an extra charge (100 € per day). The doors had notices saying that leaving the air conditioner on too long would cost an extra 5 €, and every hour after checkout there was another 5 € fee, possibly even for writing this review. The rooms were shabby, poorly maintained, with a broken air conditioner. The property felt abandoned, with scattered, unkept items, and there were no ongoing works as mentioned in other reviews. I was given a broken ventilator because of this inconvenience. The shower was broken, and when I asked to fix it I felt it was because I pointed out the real issue. Bulbs popped, the circuit breaker tripped (the electrical system is non‑compliant), the food was stale and more expensive than a 5‑star gourmet place as described by Cracco, and they were unwilling to serve fresh food or fresh bread even though it was Ferragosto.
Luigi·2か月前