The room was dirty in every way—offensive smell, too hot, towels, bed, and sofas all unclean—and we had to leave as soon as we arrived.
Camacho3か月前
★★★★·Houston·7.7
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そのまま書いてもOK — 「20日ごろ、3泊」
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Hotel Royale IAH Airport North Houston I-45 in Houston features family rooms with air-conditioning, balconies, private bathrooms, and complimentary WiFi. Each room includes a work desk, TV, wardrobe, and free toiletries. The hotel offers 24-hour front desk service, full-day security, and free on-site private parking, as well as a kitchenette, hairdryer, and complimentary toiletries.
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宿泊者による項目別の評価。
The room was dirty in every way—offensive smell, too hot, towels, bed, and sofas all unclean—and we had to leave as soon as we arrived.
Camacho·3か月前
The value was good, but the customer service was very rude and aggressive.
Walters·4か月前
Location is very close to airport. Very unprofessional staff. I don’t know how they got 4 stars. Almost every item in the room has cigarette burns or stains. Very loud place due to being next to highway. In my life, I have stayed over 100 different hotels. This one has the worst price vs quality metric
Emre·4か月前
Nothing positive to report, but the place was not clean.
Arturo·6か月前
When I got there, they couldn’t locate my booking and still processed the payment, refusing to waive the cancellation fee. The room was supposedly smoke‑free yet carried a cigarette odor, the linens were clean, but the couch had holes, the door lacked proper ventilation, and with a broken heater it was freezing inside.
Ryan·6か月前