“Not recommended!”
Our stay at Tree of Life Hotel was the most disappointing for me and my friends. The photos look nice, but the actual place feels very old, tired, and worn out. Problems began right away: loud guests played music all night and the staff did nothing. A drunk guest even used a key to enter my friend’s room twice, and we later learned that every room shares the same key, so there is no safety at all. After arguing, they promised a 20 % discount on any service for that incident, including food and spa, but they never discounted the spa, and when we paid the food bill they tried to cheat us twice. It is the most overpriced hotel I’ve stayed in; the rooms look super old, some are humid and moldy, making it impossible to sleep. The next day my clothes were damp and had a terrible moldy smell—dangerous for your health. Receptionists were super unprofessional and uneducated. I wouldn’t recommend staying there to anyone.
Evgeniia·3か月前