Urkiola Hotela

The staff were very attentive and friendly, and when I ran into a booking issue they sorted it out right away; the restaurant was fantastic, the décor gorgeous and purposeful, and the location was outstanding.

Jose·2週間前

Situated in a nature reserve beside a remarkable monument (old monastery/chapel), it was wonderfully quiet; the owners, managers and staff were pleasant, and the building itself is very beautiful, tastefully converted into a hotel.

H·2週間前

The location was spectacular and the breakfast exceptional

James·2週間前

The location and the staff were great, but the hairpin turns were annoying.

Heidi·3週間前

The hotel, its location, and the staff were very good, but we booked two rooms for a group of friends and upon arrival discovered that neither room had hot water for showers, which was unacceptable after a 7‑hour journey and before dinner; we complained and were told maintenance would fix it by morning, yet that never happened, forcing us to take cold showers that were unpleasant; we raised the issue at breakfast, but the staff member was alone preparing food with no manager present, and no one has yet offered a partial refund; we stayed on Monday 5th October 27 and chose this hotel only because it was close to the Brittany Ferry Port for our return to the UK.

Bronwyn·3週間前