easyHotel Victoria

“I paid £218 for a room - obviously got caught out due to n short notice but that is far too much for the standard of acc”

The rooms were clean, but they were remarkably small and there was a bit of noise.

Rupert·3週間前

“Baño pequeño limpieza poca”

The location and mattress were the only positives, but there was a strong smell of damp, the bathroom was so small it barely fit, no one cleaned during our stay, and the floor was still dirty when we arrived.

Guillermo·3週間前

“Disappointing Stay and Poor Customer Service”

My experience at this hotel was disappointing. The facilities are not bad, the place is clean and comfortable. However, the air conditioning in our room wasn’t working. Another issue was that our room was very small and had no windows. Since it was located downstairs, it felt quite claustrophobic, especially because there was no natural light or view outside. This made the room feel uncomfortable. My rating is mainly based on the hotel staff. One afternoon, while I was staying at the hotel, I started feeling unwell and was alone because my friend was on a different tour. I went to reception to ask for help, but neither of the two people working there offered me any assistance. I asked if there was a doctor nearby, but they couldn’t give me any information. What disappointed me the most was their lack of concern. I sat in the reception area for a while, and not once did they ask if I was feeling better or if I needed anything. I understand that taking care of guests’ health is not necessarily their responsibility, but I expected at least some basic kindness and concern. The following day, nobody asked how I was feeling or whether I had recovered. They also didn’t ask us how our stay had been. Overall, the lack of care and customer service, along with the uncomfortable room, made my experience disappointing

Monserrat·3週間前

The location was good.

Elikana·4週間前

“Rien à dire”

Pour l’emplacement c’est bon. Pas de lit séparée

Mohammed·4週間前