BEST CHOICE - Hotel Royal

“Disgusting”

I disliked everything about this property: the room was dirty, bedding had stains, the toilet and shower were unclean, walls were stained, the window seal was broken, and the heating had no off switch—after speaking to someone it was turned off for a while, then switched back on at 2 am, making the room feel like a sauna with no air to breathe. Communication with the proprietor was terrible; he never answered our calls. The property is listed as four‑star but should not even be rated as one star. Even the cleaning lady I spoke to said the landlord doesn’t care, many customers have complained and he isn’t bothered. I hope the booking platform removes this property from its listings. I hated everything about this hotel, even the rats have moved out.

Asif·1か月前

“Nightmare.”

It was the worst hotel experience of my life; I can’t believe it’s still in business. The place was a filthy dump, no refund, and the staff were unhelpful. Nothing was washed, and I couldn’t use the bed, towels, or any other amenities.

Mcblain·1か月前

“DO NOT STAY HERE”

Everything about that hotel was awful. The room smelled strongly of some weird diffuser. The toilet wasn’t private to room 1—anyone could enter because it wasn’t locked. Arriving was a nightmare: I rang the bell three times, called twice, and was told I needed ID even though I didn’t carry one; that wasn’t mentioned on the booking site. The room was mucky, drawers were broken, the window didn’t meet health and safety standards, and the safety was broken. The bedsheets looked used, walls had paint scratched off, and I didn’t feel safe at all.

Claire·1か月前

It was disgusting.

Frankie·1か月前

“Do not book. Worse hotel in Blackburn”

Parking isn’t completely free; you have to move it in the morning because it’s paid after 8 am. The place is very dirty and rundown. The location isn’t great either—Blackburn is a tiny town, so even a hotel ten minutes away is far. There is no reception desk and the staff are hard to reach.

Pablo·2か月前