The hotel staff, particularly the gentleman at the front desk, were super friendly.
The place was spotless, which was a big plus.
The hotel's restaurant served a really great meal, which was a highlight of our stay.
512件の認証済みレビューのうち最新75件からParleyが要約
18 m² · 1 full bed and 2 twin beds · 定員4名
The Family Room at Hôtel Terminus features a spacious 194 ft² layout, a terrace with garden, city, mountain, and landmark views, a private bathroom, and exceptional comfort with a full bed and carpeted floor, ideal for families.
ベッド 8.5/10 · 210名のゲストが言及
14 m² · 1 full bed · 定員2名
The Double Room offers exceptional comfort with a full bed and a private bathroom featuring a bathtub or shower. Guests enjoy stunning views of the city, landmarks, garden, and mountains from the terrace, complemented by a flat-screen TV.
ベッド 8.5/10 · 210名のゲストが言及
18 m² · 1 queen bed · 定員2名
The Deluxe Double Room features a queen bed with very good comfort, a spacious 194 ft² area, and a private terrace with exceptional views of the city, landmarks, garden, and mountains, along with a flat-screen TV and bathroom.
ベッド 8.5/10 · 210名のゲストが言及
20 m² · 定員3名
22 m² · 定員2名
28 m² · 定員4名
“Hôtel avec Très bon petit déjeuner”
The place is in a gorgeous area, easy to walk around with plenty of shops and restaurants nearby. The rooms feel a bit old‑fashioned and lack some conveniences.
“Bonne adresse à Luz”
The dinner and breakfast were good.
“Chef kann auch nett”
We first got a warning from the chef because we drove straight onto the farm; the next day he told us before departure to head to Gavarnie and ride the Pic de Tantes, a must for motorcyclists! The hotel is okay: new windows with blackout blinds, no air‑conditioning but a fan over the bed, plenty of parking and enough hooks in the bathroom. Breakfast is plenty, with a wide selection of juices. The hotel feels a bit dated and very noisy; if the riders get up at 7 am, you’re awake too 😀
“We were treated with contempt”
Apart from the Manager, the staff were nice. A good test of any Manager and hotel chain (in this case Logis Hotels) is when faced with a crisis. We checked in and received our key, but through our own inattention entered the wrong, unlocked and empty room. The woman who had been allocated the room arrived along with the Manager. Realising our mistake, we profusely apologised and collected our things to leave. The woman did not appear overly concerned, but the Manager became incandescent with rage repeatedly calling on us to get out, get out, go, go. I am 69 and my wife is 72, but he raged at us like we were two children caught stealing apples from a tree in his garden. I have stayed in modest hotels all over the world (China, India, Africa, US) and have never been treated with such contempt and disrespect as at The Terminus. We made a mistake and we apologised for it, but the Manager's reaction towards us, his guests, was disgusting and totally unprofessional
We liked the warm and family‑like atmosphere of the place.
“Hôtel avec Très bon petit déjeuner”
The place is in a gorgeous area, easy to walk around with plenty of shops and restaurants nearby. The rooms feel a bit old‑fashioned and lack some conveniences.
“We were treated with contempt”
Apart from the Manager, the staff were nice. A good test of any Manager and hotel chain (in this case Logis Hotels) is when faced with a crisis. We checked in and received our key, but through our own inattention entered the wrong, unlocked and empty room. The woman who had been allocated the room arrived along with the Manager. Realising our mistake, we profusely apologised and collected our things to leave. The woman did not appear overly concerned, but the Manager became incandescent with rage repeatedly calling on us to get out, get out, go, go. I am 69 and my wife is 72, but he raged at us like we were two children caught stealing apples from a tree in his garden. I have stayed in modest hotels all over the world (China, India, Africa, US) and have never been treated with such contempt and disrespect as at The Terminus. We made a mistake and we apologised for it, but the Manager's reaction towards us, his guests, was disgusting and totally unprofessional
“Bonne adresse à Luz”
The dinner and breakfast were good.
We liked the warm and family‑like atmosphere of the place.
“Chef kann auch nett”
We first got a warning from the chef because we drove straight onto the farm; the next day he told us before departure to head to Gavarnie and ride the Pic de Tantes, a must for motorcyclists! The hotel is okay: new windows with blackout blinds, no air‑conditioning but a fan over the bed, plenty of parking and enough hooks in the bathroom. Breakfast is plenty, with a wide selection of juices. The hotel feels a bit dated and very noisy; if the riders get up at 7 am, you’re awake too 😀
