Hotel Fichtelberghaus - ganz oben im Erzgebirge

“Schönes Hotel mit traumhafter Aussicht im Winter”

Stunning view, great breakfast and dinner, friendly staff, beautiful hiking trails.

Ahmet·7か月前

Nice location, lovely sauna, decent dinner in the restaurant. However, at check‑in I got little information about hiking routes, snow conditions, no maps at reception, no area introduction, and the evening reservation at the restaurant was stressful: the table could only be booked half an hour before kitchen closing.

Sven·8か月前

“Gut Empfehlung!”

The place is at 1215 m, the reception and breakfast staff were nice, the breakfast selection overall was good, and the ski gear was easy to strap on and hit the slopes. The room service could be a bit friendlier. The food at the restaurant was fine, except for the pasta dish, and the value for money didn’t match.

Hellfried·8か月前

“ausstattung und personal nicht dem preis entsprechend, ddr-standart zu „westpreisen“”

The location and the restaurant, including the staff, were positives. In the sauna it smelled like a septic tank – the front desk lady (a temporary from Austria) only handed out keys and gave no info on breakfast times or menus. In the sauna and ski‑room, when I asked about ski rentals, I was handed a flyer and she couldn’t explain where it was. A waitress in the breakfast area dropped a glass, kept going, and covered a table while a guest lifted the broken shards; the shards stayed on the floor for 20 minutes. She just kept working, guests slipped on the shards. I had to ask if she would pick them up, and she did, but shards remained. The equipment didn’t match the €188 per night price (as listed). The lift was very slow, there were no continuous stairwells, and you passed open commercial areas when using the elevator. The “fireplace room” had no fireplace in use, and the breakfast room lacked atmosphere (“DDR‑charm”).

Annien·8か月前

Nettes Zimmer, sehr gutes Frühstück! Tolle Aussicht!

Ulrike·8か月前