Our hostess, Mary, was particularly friendly and helpful, and our tour guide was fantastic too.
The hotel's restaurant really delivered when it came to the food – it was top-notch.
The fine dining experience was truly exquisite, and I'd highly recommend spending a day in Ha Long here.
The location of this hotel was perfect, but unfortunately, that's where the positives ended.
69件の認証済みレビューのうち最新37件からParleyが要約
200 m² · 1 extra-large double bed and 1 sofa bed · 定員4名 · スイート
The Presidential Suite at Catherine Cruise offers exceptional comfort with a spacious layout, featuring a pool with a view, a hot tub, and a separate bedroom, bathroom, and living room, along with a flat-screen TV and soundproof walls, providing a highly relaxing experience.
ベッド 9.4/10 · 18名のゲストが言及
85 m² · 1 extra-large double bed · 定員3名 · スイート
The Suite with Terrace at Catherine Cruise offers exceptional comfort, boasting a spacious layout with 1 bedroom, 1 bathroom, and a seating area. Standout features include a private pool, hot tub, and stunning sea views from the terrace.
ベッド 9.4/10 · 18名のゲストが言及
56 m² · 1 extra-large double bed · 定員3名 · スイート
The Executive Suite at Catherine Cruise boasts a spacious layout with a separate bedroom, bathroom, and seating area. Standout features include a private terrace, hot tub, and pool with breathtaking views. The suite offers exceptional comfort and modern amenities.
ベッド 9.4/10 · 18名のゲストが言及
40 m² · 定員3名
40 m² · 定員3名
80 m² · 定員6名
45 m² · 定員3名
56 m² · スイート
“Amazing luxury experience. Fantastic staff and brilliant trips”
The experience was overall fantastic—every detail from the staff to the excursions and the room itself was amazing, all impeccably clean, and the food was lovely. However, some parts felt a bit rushed; we waited a long time to board the cruise and then bounced from lunch to activity to activity without any time to decide what to bring on each trip. A small hiccup: we woke at 6 am expecting Thai chi on the top deck, but no one was there; when we asked, they said it was teachers’ day off and we could just do it ourselves.
“Tuyệt vời”
The staff were fantastic. Everything else was fine.
“اقل من عاديه”
The venue at Ha Long Bay was stunning. The cruise experience was ordinary, not as luxurious as I expected. The setting was nice, but overall it didn’t reach five‑star standards. The food was mediocre with limited options, the furniture was old and needed refurbishment. In short, I wouldn’t recommend this trip for those seeking luxury. I haven’t tried other cruises, but is this normal? For your information, the ship stays in place after entering the bay, and small enclosed boats are used for excursions—these boats have no air conditioning, only fans that don’t cool or satisfy hunger! Additionally, due to weather we were delayed more than two hours before departure, and some scheduled activities were cancelled without any compensation. I think the best option is a one‑day trip without staying on the cruise. Honestly, the staff were helpful, but the overall situation was unsatisfactory.
“كروز جميل يستحق التجربه والاستجمام فيه”
The service was wonderful and the food halal. The only downside was that the pool was very small, just suitable for kids.
“رائع”
Everything was beautiful, the crew was very friendly, and the food halal. No complaints.
“Amazing luxury experience. Fantastic staff and brilliant trips”
The experience was overall fantastic—every detail from the staff to the excursions and the room itself was amazing, all impeccably clean, and the food was lovely. However, some parts felt a bit rushed; we waited a long time to board the cruise and then bounced from lunch to activity to activity without any time to decide what to bring on each trip. A small hiccup: we woke at 6 am expecting Thai chi on the top deck, but no one was there; when we asked, they said it was teachers’ day off and we could just do it ourselves.
“كروز جميل يستحق التجربه والاستجمام فيه”
The service was wonderful and the food halal. The only downside was that the pool was very small, just suitable for kids.
“Tuyệt vời”
The staff were fantastic. Everything else was fine.
“رائع”
Everything was beautiful, the crew was very friendly, and the food halal. No complaints.
“اقل من عاديه”
The venue at Ha Long Bay was stunning. The cruise experience was ordinary, not as luxurious as I expected. The setting was nice, but overall it didn’t reach five‑star standards. The food was mediocre with limited options, the furniture was old and needed refurbishment. In short, I wouldn’t recommend this trip for those seeking luxury. I haven’t tried other cruises, but is this normal? For your information, the ship stays in place after entering the bay, and small enclosed boats are used for excursions—these boats have no air conditioning, only fans that don’t cool or satisfy hunger! Additionally, due to weather we were delayed more than two hours before departure, and some scheduled activities were cancelled without any compensation. I think the best option is a one‑day trip without staying on the cruise. Honestly, the staff were helpful, but the overall situation was unsatisfactory.
