“Exceptional hospitality”
The staff went above and beyond to assist me.
Eva2年前
少々お待ちください…
Surabaya·7.6
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そのまま入力してもOK： 「20日ごろ、3泊」
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Serafinna Guest House in Surabaya offers spacious family rooms with air‑conditioning, hypoallergenic bedding, private bathrooms, a dining area, seating space, TV and work desk. Guests unwind in a garden and terrace with city views, or on a balcony overlooking quiet streets. Located 13 km from Juanda Airport, it provides free private parking and easy access to Surabaya Zoo and Hutan Bambu Keputih. Daily buffet breakfast includes halal and non‑halal options.
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宿泊者による項目別の評価です。
The staff went above and beyond to assist me.
Eva·2年前
The service was very attentive and helpful, the accommodation was simple, meeting expectations for someone who just needs to rest for one night. The location was a bit hard to find because the address on the map was misleading, and the area has a lot of mosquitoes!
Gutocorrea·2年前
It was basic but missing some essentials.
Tegan·2年前
It felt like a sterile family house, which was odd.
Tegan·2年前
Before my flight from Denpasar to Surabaya, they reached out on WhatsApp, organized an airport pickup, served an early breakfast, and helped book a taxi for the following day. The food was simple but adequate.
Pieter·2年前