The Kimaya - By the Sea

“Unpleasant .. summaries above”

We stayed at Hotel Kimaya by the Sea and it was a nightmare from the start. Five days before arrival we switched from triple to double occupancy because a friend needed to bring her family; the booking platform promised to adjust the price we’d already paid, but when we got there nothing had changed. Our friend had to book a separate room for her family the first night, while we spent hours on the phone with customer care and the property manager, Neha, who never took responsibility and kept passing the blame. We asked for a refund before checkout, but it was ignored and we still haven’t received it. On top of that, they added a mattress fee for the second day and charged us 300 Rs for a single broken cup at checkout. The lack of customer service, endless finger‑pointing, and unresolved billing issues ruined our vacation and left us feeling completely disrespected by both the booking platform and the hotel management.

Jenny·4か月前

“Fantastic stay for a fantastic price”

The location is fantastic—just a short walk to the beach, shops, and the lively nightlife on the shore. The staff were amazing, and the breakfast, which included cereals, toast, and omelettes, was excellent, as was the Indian dinner. The room was lovely and very comfortable, and the pool was great. I would highly recommend this place.

Diane·5か月前

Love the close proximity to the beach and Main Street , the staff were excellent the room was clean and comfortable, breakfast was great. The atmosphere was tranquil a little slice of paradise. Nothing

Teresa·8か月前

Food and all arrangements

Harsh·9か月前

Close to the beach. Misleading advertising and review score and too costly for what they offer

Akshaye·9か月前