“Penoso”
At least the room design was something to note. The prices were as high as if it were the best hotel in town, yet the service was lacking. The priority for any hotel guest is rest, and that was impossible here. We received a message saying first‑floor rooms could be noisy and that we would be moved if possible. The next message simply said, “ignore the previous message because it’s automatic.” I replied asking to check in before 3 pm since we were arriving after my husband’s intervention and were exhausted, but no one responded. When I arrived, 40 minutes before 3 pm, they told me it wasn’t possible because they were fixing the sink. We couldn’t sleep all night because the noise was a disaster—people singing, shouting, cars passing, and a horrible racket. I wouldn’t recommend it again. To top it off, breakfast was included and served in the hotel’s cafeteria, where they told you to pour your own coffee from a vending machine, while those who paid like regular guests got a pot of coffee—an embarrassment for a hotel of that class.
Yumaira2週間前