Sleep Inn & Suites of Lancaster County

“Bathroom needs updated”

I slept better than I had in ages, but the shower in the King room was smaller than I expected, with weak water pressure, and the sink never produced hot water.

Ronnie·2か月前

“Would stay again!”

Everything was spotless, the breakfast was tasty, and the staff were friendly.

Jordan·2か月前

The room was roomy, the bed comfortable and fairly clean, but the breakfast was poor; staff handled the omelettes and bread with bare hands to move them, which was unhygienic.

Roberta·2か月前

It’s right next to Scoops Ice Cream and other food spots, but the shower was stained.

Deborah·3か月前

The location and proximity to our activities. When we arrived there were 5 employees louging in the lobby area, chatting like they were visitors. The beds were extremely hard, pillows were lumpy and uncomfortable. Our room smelled musty, turning on the air unit made it worse. Everything (bedding, floor, towels) consistently felt damp, even after our room was "serviced". One of the pillow cases had make up on it from another individual, that pillow was not used. The shower had mold growing in it, the door leaked onto the floor. We only had 3 wash cloths and went to the front desk to ask for a 4th, they handed my husband another hand towel, not a wash cloth, after communicating with the staff 3 times, he gave up as she wasn't understanding. We only received 1 roll of toilet tissue which I had to request after our room was "serviced" towel/trash removal when ours was empty. Our floors weren't swept the 3 nights we stayed. The entire hotel had declined in staff, cleanliness and maintenance in the last 3 yrs since our first stay. We will not be revisiting this hotel

Ashley·3か月前