Hotel Alexandersbad

“Gut zur eine kurze Nacht ohne Erwartungen”

The beds were very good, but it was sad to see an old hotel at the square slowly turning into a lost place. The hotel’s name no longer fits, and with no occupancy, only a few spots (Weißenstadt) remain operational; nothing can be done to help.

Bernd·4週間前

The rooms were large, tidy, and came with a big balcony. Breakfast was only available at the adjacent Kurhaus, which offered various breakfast options.

Dieter·4週間前

The outdoor areas were completely unkempt. The wellness elevator was broken, and the stairs led to a dry swimming pool, rendering the wellness area unusable.

Horst·1か月前

“Een absolute sof.”

The room itself was fine, but the building was huge and almost empty, with hardly any other guests. We had booked two days with breakfast and dinner already paid, yet the restaurant was closed indefinitely, leaving us without food. The only restaurant in the village that served dinners was also closed for vacation, and we had nowhere to get breakfast the second day. We left after one night, requested a refund for the meals and the second night, but the staff spoke little German and limited English. The refund needed approval from a manager who turned out to be in India, making further contact impossible. Ten days later, we still had not received any money back—never go there.

J·1か月前

“Spa & Wellnesshotel Bad Alexandersbad - Fichtelgebirge by Belvilla ohne Leistung”

The room’s bed and furnishings still showed signs of the former owner; the bathroom was new but sparsely equipped, with instant hot water and heating. High‑speed Wi‑Fi was promised but absent; the reception was usually unoccupied and a note said to call the number for help. Room service was nonexistent, so the next day the room was not cleaned, no fresh towels were provided, and there was no breakfast, pool, or sauna available. The TV had no ARD or ZDF reception, and many current channels were only listed by place names without functioning signals—an amateur installation.

Theodor·1か月前