IKURA Hotel Self-check-in

“Nicht zufrieden. Die Preis-Leistung für mich nicht gerechtfertigt.”

The check‑in was quick and hassle‑free, and the room itself was clean. However, the room faced a heavily trafficked street, making it quite noisy, and the Wi‑Fi was unreliable; there was no password upon arrival and I only received it by email on the penultimate day after asking. I still haven’t received a business invoice even though I requested it.

Markus·1か月前

“Sehr enttäuschend, nicht nochmal”

After checking in I realized the room hadn’t been cleaned by the previous guest, so I had to wait another half hour before moving in. I later learned from other guests that the breakfast I had booked wouldn’t be offered due to staff shortages. All attempts to contact the hotel after leaving went unanswered, so I didn’t get a refund for breakfast. The room was already worn out: water stains on the ceiling, uneven floor, a pillar right in front of the bed – none of it ideal. The staff seemed unmotivated, preferring to look at their phones instead of attending to guests.

Stephanie·1か月前

“Gutes Hotel für eine Durchreise”

We had no point of contact because of the self‑check‑in, and the breakfast was cancelled due to illness, but the single night was fine. The only issue was the cleanliness of the bed linens.

Sören·2か月前

Booking was quick and hassle‑free, and they included coffee and a small water bottle; I didn’t see any staff. It felt a bit too warm even though the day was already fairly cool, and the hotel’s location right on the main street was a minor drawback.

Christoph·2か月前

The location was decent, but the breakfast I had paid for vanished because the chef was sick, and I wasn’t refunded. The rooms were outdated, a vacant shower stall was in the tub, the sheets were spotted, and a window hung crookedly.

Heike·2か月前