Robertson's Place Like Home

“It was convenient and affordable but was daily uncomfortable with the feeling of dirty and the constant noise of others”

It was close to Hollywood and gave us good city access, and the staff were fairly friendly. It wasn’t the cleanest place and the blankets had stains, and after sleeping in the bed I was bitten roughly 20 times by bed bugs.

Jack·2日前

The bed was comfortable. We arrived at one address, they had no room for me and sent me to another location, where they also said no beds were available. I waited while about five others did the same, and two more who arrived for their booking were turned away; only my friend and I got a bunk each. The toilet was about to fall over, the courtyard was gross, the staff were moody and had an attitude, there were no sockets near the beds, and the hotel sat on a six‑lane road that was very noisy. I couldn’t wait to leave; I’ve stayed in many hostels and rarely write reviews or complain, but this was the worst. The pictures in the advert are of a completely different property.

Logan·4週間前

“10 out of 10 experience”

The staff were great and the location was excellent. Everything was perfect.

Groves·1か月前

“Scam”

When I arrived, the staff said “We are overbooked, please request a refund on booking.” They never replied to me afterward, and the customer service rejected my refund request after I told them it was a scam, because the accommodation had told booking “He never showed up” and booking accepted that. I had to call my credit card company to get a refund because of this scam.

Jakob·1か月前

“ESTAFA EN TODA REGLA.”

Nada en absoluto : terminamos durmiendo en el coche. La ubicación que aparece en la página no corresponde con la ubicación real del alojamiento. Nos llevaron a un lugar que no parecía estar funcionando como un motel: estaba prácticamente todo apagado, no había recepción ni personal atendiendo a los huéspedes y únicamente había una luz encendida. Al no encontrar el alojamiento operativo, preguntamos en el restaurante que había al lado, sus trabajadores nos dijeron que el lugar era extraño y uno de ellos nos ayudó, nos acompañó y preguntó a la única persona que finalmente encontramos allí. Esa persona nos proporcionó otra dirección. Fuimos a esa segunda dirección. Allí nos atendió otro señor, que nos explicó que iba a intentar ponerse en contacto con el responsable de nuestro alojamiento para comprobar si podían conseguirnos una habitación en algún establecimiento de la misma compañía. Esperamos aproximadamente media hora, pero finalmente nos dijo que no había conseguido ninguna habitación disponible y que no podía solucionarlo. Además, el estado del alojamiento era muy deficiente. Estaba sucio, había personas con un comportamiento sospechoso en el edificio y en los alrededores, se percibía un fuerte olor a drogas y la zona nos pareció insegura.

Santamaria·1か月前