There was no air‑conditioning for two nights; I told the front desk and nobody came to fix it, and only on the third night a young staff member finally showed up and got it working, with no apology at all.
Xiaohui1か月前
★★★★·Cascais·8.0
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そのまま書いてもOK — 「20日ごろ、3泊」
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Located on the Estoril Coast, the 4-star Hotel Pestana Cascais Ocean & Conference Aparthotel features an indoor pool, sauna, and outdoor pool with Atlantic Ocean views. Spacious rooms offer ocean or garden views, a balcony, outdoor seating area, and fully equipped kitchenette. The Oceano restaurant serves Portuguese and Mediterranean cuisine, while the indoor Atlantico lounge bar and pool bar offer light snacks and drinks.
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宿泊者による項目別の評価。
There was no air‑conditioning for two nights; I told the front desk and nobody came to fix it, and only on the third night a young staff member finally showed up and got it working, with no apology at all.
Xiaohui·1か月前
Everything was great, and I liked everything.
António·1か月前
The location and the buffet breakfast were excellent, but the room faced the parking lot, was very old, and required climbing stairs with heavy luggage; a ramp would help. There were many mosquitoes in the garden.
Maria·1か月前
The lobby bar, pool, and garden were nice, but the rooms are small and need updating, and the kitchenette is old.
Rabih·1か月前
The location, breakfast, and dinner were good, and even though the restaurant wasn’t huge, the food was satisfying. However, the customer service was awful: from day one we had issues with a locked safe that was never opened after we reported it, a clogged sink that also never got fixed, a bathroom door in terrible condition, and a makeshift bed that was disappointing. In short, for a 4‑star hotel there’s a lot to improve.
M·1か月前