Fordson Hotel, in the Unbound Collection by Hyatt

“great stay. surely would come back if I were in this area”

The golf room is nice, though it could use a putter, and the food might be a bit better.

Sander·2か月前

“I booked a double . They had us as a single. No worries. Room switched right away . Great service”

The staff are friendly and very helpful, and everything else is fine.

Anne·2か月前

What a stunning hotel and historic building! The rooms were huge and the large windows were gorgeous. The staff were very helpful and friendly. We loved our stay!

Eliza·3か月前

“Ruling out this spot for future travel. There are many other options in this $400 range w/less rules”

The physical space was lovely if you like modern, loft‑like city vibe. The pool was very small with limited patio furniture but cute. The linens were nice & room was clean. We recently stayed at this hotel, and while the property itself has potential, our experience was shadowed by overly restrictive rules and an unwelcoming staff attitude. As paying guests spending $400 for our stay, we expected a much higher level of customer service. We encountered three frustrating situations during our brief stay: Pool Restrictions: Upon arrival, we were told that our 17‑year‑old children had to leave the pool area by 4:30 PM because the pool bar would open. We have stayed at many hotels where adults drink alcohol around families and have never run into this policy. To make matters more frustrating, the pool bar never actually opened, though we still complied with the request. Pool Closure Notice: Around 9:30 PM, my husband and I brought our $20 cocktails outside to enjoy the evening. We were immediately met with an abrupt warning from staff: “Don’t get too comfortable, as we are closing at 10 and you will need to leave.” The delivery felt unnecessarily stern rather than hospitable. Snack Room Policy: Later, my husband went to the guest snack area to grab a refreshment and was sharply told by a staff member that the room was closed. At this price point, we expected to feel like valued guests. Instead, the constant enforcement of strict rules and the sharp tone from the staff left us feeling unwelcome. We hope management reviews their approach to guest communication, as customer satisfaction seemed to be a very low priority.

Sarah·3か月前

Cute and cozy. Was really clean

Amanda·3か月前