Hotel Sautto

“Excelente servicio”

La ubicación. Todo bien

Juan·2週間前

“Picture and reviews sometimes are false”

Well, the only thing I like is that I could cancel right away. The room looked like the kind of house you see abandoned on the side of a county road; everything was in bad shape, the window frames were rotted, and the door was too tight, so I had to use a lot of force. The room was too hot, and when I closed the door, it felt suffocating; it smelled like the public restrooms (humidity and bad odor mix), plus they gave me a room all the way in the back of the property. I requested to be moved to a better room, and they declined. After that, I tried to reach C/S of Booking without success; next, I asked for cancellation. After I explained all the problems, they agreed and processed it; after that, I was able to make another reservation in a better place, cheaper, and in an excellent room. Well, the only thing I like is that I could cancel right away. The room looked like the kind of house you see abandoned on the side of a county road; everything was in bad shape, the window frames were rotted, and the door was too tight, so I had to use a lot of force. The room was too hot, and when I closed the door, it felt suffocating; it smelled like the public restrooms (humidity and bad odor mix), plus they gave me a room all the way in the back of the property. I requested to be moved to a better room, and they declined. After that, I tried to reach C/S of Booking without success; next, I asked for cancellation. After I explained all the problems, they agreed and processed it; after that, I was able to make another reservation in a better place, cheaper, and in an excellent room

Jose·2週間前

Muy buen lugar, bonito como hacienda. En el cuarto, al despertar la luz del techo de una ventanita

Carolina·1か月前

“Bad quality of hotel”

Nothing! The pictures look nice, but in person it’s trash – the horses have a better place than the rooms of this “hotel.” The only thing I liked was that they cancelled right away and understood the room issues. The room was too small, smelled very humid, everything inside was old and needed maintenance, it wasn’t suitable for this type of business, too hot with no AC or ceiling fan, and the door had to be forced to open or close. I asked for another room and they said no; I requested a cancellation and they accepted.

Jose·1か月前

“Buena opción”

Lo mejor es la ubicación, es un lugar económico pero limpio, si solo buscas un lugar para dormir sin importarte el lujo, este lugar es perfecto!. Que ya no dan estacionamiento

Israel·1か月前