Adega Cipó Pousada Serra do Cipó

The lodge is great, located well, and the breakfast had plenty of fruit! Everything was very clean and the garden/orchard was lovely for enjoying seasonal fruit. I ran into a payment issue: I chose to split the bill into two equal installments, but that didn’t happen. I was charged 30% on the card at booking and the remaining 70% at check‑in via Pix. When I asked about the deducted amount, the reception said they couldn’t see the values, only what was left to pay. I know I should have checked my card statement, but the lodge apparently doesn’t have access to my payment? That’s not true. I sent a message to the lodge’s WhatsApp asking about the debit because I couldn’t access my bank app, and got no reply. After looking at the statement, I understood the 70% logic. I messaged again to say I got it, but still no response. In short, the lodge offered no support for my questions, not even a “I’ll look into it and let you know.”

Maria·1週間前

“Experiência boa”

The breakfast, location, and the lodge were all pretty clean. The pool is very small, and the sauna could run for a longer period.

Maria·2週間前

“Quarto deluxe com morcegos voando durante a madrugada”

The location is close to the town center with restaurants nearby; you can walk to lunch and dinner. The deluxe room with a Jacuzzi didn’t have a balcony, just a ceiling under the roof tiles. We woke up in the middle of the night to the sound of bats flying inside the room. The bats hid in the wooden rafters and the tiles. We had to switch to a lower‑category room because we couldn’t keep sleeping with the bats. In the morning, as we packed to move rooms, we saw a cockroach crawling on the wall of the new room.

Ivson·2週間前

The location is excellent, the staff are helpful and polite, and the rooms are well equipped. I think they could add another light fixture in the room besides the main light above the bed. The Wi‑Fi in the parking area wasn’t working, but it didn’t bother me.

Luizsena16·2週間前

“Excellent stay; comfortable room, beautiful garden, easy access to restaurants.”

The room was very comfortable, the AC worked great, the garden was magnificent, and the overall vibe was calm and pleasant. The internet was very slow in the room but good at the reception.

Olivier·2週間前