We paid for a chalet and received a much inferior one with a bad smell, mold, and stained blankets—it was very bad. Everything was terrible.
Rosana2週間前
少々お待ちください…
Gramado·7.1
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そのまま書いてもOK — 「20日ごろ、3泊」
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Villa Chalés Gramado, part of OH HOTÉIS, offers family rooms with private bathrooms, balconies overlooking lush gardens, and kitchenettes. Guests enjoy a heated outdoor fireplace, picnic and barbecue areas, a play zone, and free Wi‑Fi. Located 1.9 km from the Wax Museum and 3 km from Festivals Palace, it sits near Black Lake and Stone Church. Private parking and staff enhance convenience.
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宿泊者による項目別の評価。
We paid for a chalet and received a much inferior one with a bad smell, mold, and stained blankets—it was very bad. Everything was terrible.
Rosana·2週間前
The spot was spot on, but the shower just didn’t work right.
Venoir·3週間前
Only the location mattered. The bed wasn’t a double; it was two single spring mattresses, and the joint between them was higher than the mattress, making it uncomfortable to sleep. They also didn’t offer any coffee.
Cátia·1か月前
The location and outdoor space match the price, but it’s not worth paying cheap for an uncomfortable stay. Inside the chalet it’s very uncomfortable, needs a lot of improvement, is disorganized and very unattractive.
Lusinaldo·1か月前
The accommodation was clean and organized. However, it fell short on providing adequate blankets. Gramado is a cold destination and during our stay temperatures dipped to about 3 °C. For those traveling by plane, it’s already hard to bring enough cold-weather clothing, let alone extra blankets. In a town with such low temperatures, the lodging should offer suitable blankets for guests.
Rhayanne·1か月前